Applying customer service principles to social care
Social care is changing. People want greater choice and control over the care they receive.
CareWorks has created CareDirector, a social care management system that enables the public to be in control of their own support needs.
We have taken a different approach moving away from the proprietary systems that have traditionally been used in social care management to one built on an industry-standard customer service platform, Microsoft Dynamics CRM
The result is a higher quality more flexible system that can be quickly adapted to changing social care demands.
