CareDirector case management software improves care provision and workload management

April 30, 2012

CareDirector is a case management software platform designed by CareWorks Software to make care management more efficient, more productive, more cost effective and make the care giving process easier for clients.

It improves social care case management in three key ways:

• Client self-service means decreased workload and greater client control
• Non-proprietary technology for ease of use and faster adoption
• Centralised storage for improved flexibility of case access

Client self-service

The CareDirector case management software allows the public to be actively involved in their care process. Members of the public can create their own personalised support. This results in a greater sense of control in a process that can often leave clients feeling powerless. It also results in greater satisfaction with the overall process as patients have had a say in the planning stage rather than having a plan imposed on them with minimal room for feedback.

As well as giving control back to the public over their own care CareDirector alleviates much of the workload from care workers, freeing them up to work with other clients and attain workloads under conditions of restricted budgets and funding.

Non-proprietary software

By integrating with industry standard platforms such as Microsoft Office and Outlook CareDirector care management software enables greater flexibility and adoption. Care organisations are saved the time and cost of bringing a new system online and familiarising staff with the interface. It also means that staff do not have to spend time training the public to use a system they are not familiar with. Both staff and the public alike can use it easily and intuitively.

Centralised storage

With all client files stored centrally organisations do not need to worry about the duplication of paperwork which can lead to communication errors and mismanagement. Case management software that stores social care information centrally also allows for file access from mobile devices such as laptops, smartphones and even through regular mobile phones via SMS. This ensures no delays in the progress of care as care workers can access client files at any time from any location.

CareDirector case management software from CareWorks offers the best in flexibility, adoption time and cost effectiveness.