June 29, 2010
Charteris Plc and CareWorks announce partnership agreement for social care transformation
> Develop the customer-centric behaviours and culture that will ensure the success of your social care transformation projects
> Deliver personalised and efficient services in the most direct and agile way
Charteris Plc today announced a partnership agreement with social care software specialist CareWorks to offer and deliver CareDirector, a multi-channel and customer-centric social care solution for social care transformation projects.
Under the agreement, Charteris will deliver CareDirector as best-of-breed social care case management system for the delivery of personalised services and self-directed support. CareDirector is a social care case management system that enables the public to direct their own social care in the way that suits them best.
In the way that personalisation and self-directed support empowers people to be in control of their own social care needs, so the CareWorks & Charteris vision puts the citizen needs at the heart of the supporting information systems.
Using their unique customer-centric approach, CareWorks and Charteris can work with local authorities:
> To help them develop the customer-centric behaviours and culture that will ensure the success of their social care transformation projects
> To help them deliver personalised and efficient services in the most direct and agile way
Charteris has built considerable experience in the delivery of social care case management systems for adult and children’s services. Their expertise in deploying solutions built on Microsoft technologies will ensure that CareDirector fits the requirements of each individual local authority and their citizens.
Announcing the partnership, Michael Dolan said: “We are very pleased to be working with Charteris. Through their proven expertise in helping public sector organisations meet their customers’ needs, we see them as a key partner to apply customer centricity in adult social care and help local authorities save money”.
Stephen Hewett, Head of Government Practice at Charteris added: “I am delighted that we are now partnering with CareWorks, who we see as a good fit due to their customer centric philosophy. We believe the partnership will strengthen our ability to deliver true customer-centric outcomes for customers of local authorities.”
“New Approaches to Delivering Efficiencies” – 9th July 2010, Manchester
REGISTER NOW
The partnership will be officially launched at the “New Approaches to Delivering Efficiencies” conference hosted by Charteris in Manchester on Friday 9th July. At this event Michael Dolan will explain how technology can help deliver efficiencies in Adult Services.
Please click here for more information about the conference and to register for this event.
About Charteris
Charteris delivers greater customer focus and business efficiency through seamless business and IT consulting. Their unique blend of ‘business specialists who speak IT and IT experts who think business’ ensures that clients receive seamless solutions that deliver competitive edge. Leading public and private sector organisations draw on their deep experience to help them improve performance and reduce costs. Services include Customer Centric Business Change, Microsoft Dynamics and Microsoft technologies.
Web: www.charteris.com
Tel: 020 7600 9199 or email charlotte.poskitt@charteris.com for further information