March 17, 2009
In Control and CareWorks have come together to seal a new ground-breaking partnership agreement.
CareWorks has developed a new management system, CareDirector, that enables the public to direct their own social care. CareWorks has taken a different approach, moving away from the proprietary systems that have traditionally been used in social care management, to one built on an industry standard customer service platform. The result is a higher quality, more flexible system that can be quickly adapted to evolving needs. CareWorks are a social care specialist with 12 years experience, 70 local authority customers and unrivalled understanding of the revolution taking place in the delivery and management of social care.
In recognition of the importance of self-directed support to improve the lives of people receiving social care support and in order to provide a mechanism to sustain the continued development of knowledge and expertise by In Control and its members, including the more than 100 local authority members of In Control, CareWorks has committed itself to:
- Design IT solutions that respect best practice in Self-Directed Support and work according to a national specification agreed with In Control and its members
- Support the on-going development of In Control’s open source intellectual property (equivalent to 2% of the costs of CareWorks products)
- Provide a discount to all of In Control’s members to respect their investment in In Control’s open source intellectual property
About In Control
In Control is a social enterprise set up in 2003 to help transform the current system of social care into one of Self-Directed Support, enabling people to get control over their own support – and their lives – and become full citizens. It was the first organisation in England to use individual budgets for self-directed support in a project for people with disabilities and the success of this work and other subsequent pilots has been key in directing government policy towards a system of self-directed support.