Share control of the care process with the public by using CareDirector social care systems

April 30, 2012

The care process can sometimes leave recipients feeling that they are not in control of their lives. For the elderly and disabled this problem is particularly acute. CareWorks has recognised how important it is to give clients as much control over their care process as possible. With their years of experience in social care they developed the CareDirector social care system.

CareDirector software facilitates public access to social care systems and allows them to actively involve themselves in the care management process. Clients can make choices about their own care in terms of how it is to be planned and implemented. They can take part in the administration process by having access to their own care management files and adding relevant information.

This alleviates much of the work load for care workers freeing them up to work with more clients or focus on specific aspects of cases that need more attention. Relationships between care workers and their clients are strengthened by working together in this way.

What makes all of this possible is CareWorks’ move away from using proprietary social care systems and software. The company focuses instead on implementing integration with more widely used applications such as Microsoft Office and Outlook to manage and retrieve case files.

Members of the public and care workers alike can access the care manager software platform with ease. Its familiar interface means there is a minimal adoption period which in turn minimises costs. For the public there is no requirement for them to be familiarised with a proprietary system removing any potentially frustrating barriers to their involvement with their own care.

Care workers are saved time by not having to introduce proprietary care manager software to their clients. On top of the time saved by having clients involved with administration this frees up care workers to work on more cases. In times of constrained budgets and funding this can have a significant improvement on the ability of organisations to provide their services.

CareDirector stores case files centrally which means clients and care workers can access and update information from remote and mobile locations. Files can even be accesses by mobile phone.

View demonstrations of CareDirector social care systems in action on the CareWorks website at http://www.careworks.co.uk.