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Advancing mobile technology in healthcare

The benefits of mobile working in healthcare often focus on clinical staff working within the community. But mobile technology is expanding in its uses and aiding improving care within hospital walls.

James Reed, the Chief Clinical Information Officer at Birmingham and Solihull Mental Health NHS Foundation Trust, sees enormous potential in the use of mobile technology in inpatient mental health. “On a ward, you’ve got lots of regular tasks,” says Reed, in contrast to community mental health provision, where work tends to involve very complex conversations which necessitate recording more than yes/no information. The trust has already sought to make use of mobile devices when it comes to therapeutic observations on wards. “That give staff a very carefully designed, process-driven interface for them to know who’s meant to be observed and when, and it presents information with a photo and their care plan, so staff know exactly who it is,” similarly to CareWorks mobile solutions.

Research, audit and quality improvement are already seeing benefits from mobile technology. Yassar Qureshi, a surgical registrar at University Hospital College London Hospitals NHS Foundation Trust, and his colleagues were keen to ensure consistency of care for patients who had undergone oesophago-gastric surgery. A paper booklet was initially created to record a patient’s progress but documents were lost and data had to be replicated into a computer, wasting valuable time. The team developed an app. Qureshi explains, “Each page [in the app] represents an interaction with the patient, and there are several milestones that should be achieved by the patient on a given day. We simply tick the box if the task or milestone is achieved. This allows us to assess compliance against the pathway.” Much like CareDirector Integrate, the app enables the tracking of patient pathways and makes data collection much simpler, faster and more accurate.

South Gloucestershire Clinical Commissioning Group is another organisation which has found increased efficiency simply by introducing an electronic diary management system. Thomas Manning, the CCG’s Head of Information and Performance, says, “More and more people were spending less and less time in the office, and their daily schedules were changing without notice – so you’d got people turning up at the wrong places, or not turning up at all.” Staff were also clear, however, that they didn’t want to have to carry around a work phone. The CCG worked up a bring your own device policy, using a mobile device management solution to ensure information remained secure while giving users access to their CCG e-mail addresses on their personal phone.

To find out how CareWorks can help your organisation evolve with technology, click here.

Read the full article by Clare Read on the advances of mobile technology within healthcare here.

Torfaen Young Carers Service gets support from CareWorks Birthday Fund

2017 is a special year for CareWorks. On 26th February, we celebrated our 20th year in business and to help celebrate our 20 years we have created a special birthday fund of €20,000.

We are now delighted to announce the first recipient of funding from our birthday fund; Torfaen Young Carers Service

Torfaen Young Carers Service is a support system for people under 18 who have become a carer at an early age. The service works with children, young people and their families to give the young carers support and a short break by engaging in social, age appropriate and leisurely activities. The support really makes a difference to the young carers by having the opportunity to meet up with other young carers and take part in fun, confidence building activities, illustrated by some of their comments below.


      “I get to do things I                      “Torfaen Young Carers

would never normally do”                   helped me to relax”




“The services gives me           “It has helped me make friends,

               a break”                          and build my confidence”




One of the things the young carers look forward to is their annual trip to the Young Carers Camping Weekend in Southampton run by the YMCA. Torfaen Young Carers Service recently lost the funding they used to provide this trip to the young carers and their families. They were faced with an impossible decision; Either cancel the annual trip or ask the families to pay themselves.

Luckily, CareWorks happened to be searching for a good cause to invest part of its birthday fund in and will be making a lot of young carers happy by funding the next young carers camping trip.

If you have a worthy cause you would like to nominate for our birthday fund and make a difference to people’s lives, nominate the cause here.



CareWorks exhibits at the HealthCare Strategy Forum

CareWorks exhibited at the HealthCare Strategy Forum on 3rd and 4th October as one of the leading providers of Integrated Solutions in the UK. CareWorks presented a demonstration of our new mobile app, CareDirector Integrate. CareWorks offers a suite of mobile app solutions which can be provided as a standalone product or with our main CareDirector platform.

The event provides pioneering views on the existing and forthcoming challenges in the sector, with discussions focused on tangible solutions to these development areas. It’s a wonderful opportunity for NHS Directors and Executives to gain critical insight, initiate new contacts and share understanding with other key decision makers and experts.


For more information on CareWorks solutions contact (0) 2890 327 329 or email [email protected]