We see case management not only as a method of planning, reviewing and monitoring case load but as a solution to allowing social care workers to spend more time with children and families. At CareWorks putting people and their needs first is our priority, this is especially true for children and their families.
CareDirector incorporates a suite of integrated social care modules to manage the full care pathway, creating a single comprehensive child record in a central location. The system supports children, young people and families care case management from start to end including; Initial Enquiries and Contacts, Referrals, Safeguarding, CIN, Assessment of Needs, Care and Education Planning, Placement Reviews, Leaving Care and Transitions.
Because CareDirector is built on Microsoft Dynamics CRM, social care workers will find the familiar technology easy to use. Other Microsoft technologies are built into the solution including Microsoft Office and Microsoft Outlook as well as SharePoint Portal Server.
Our solution is built for mobile working allowing case workers to spend more time with children and families while working from their laptop, tablet and mobile phone. CareDirector also supports offline working.
Predefined workflows within CareDirector include:
- Fostering Processes
- Adoption Processes
- Child Protection Processes
- LAC Processes
We realise that no two cases are alike which is why CareDirector is a flexible system that can be customised to meet local needs. These processes can be uniform for all referral types and service requests or vary to suit.