Welsh Government, Welsh Local Authorities and NHS Wales.

Wales is estimated to have a population of over 3.09 million people. In 2014 it was estimated that there were more people aged 65 years and older living in Wales than children aged 0-15 years old. There are 7 Local Health Boards and 3 national NHS Trusts in Wales employing over 72,000 people.

WCCIS is a multimillion pound IT investment supplied by the Welsh Government to fully integrate health and social care in Wales. The system enables health, social services, mental health, therapy and community services ensure that quality services and support for individuals, families and communities are more effectively planned, co-ordinated, and delivered.

WCCIS supports information sharing requirements, case management and workflow for organisations across Wales.

WCCIS is now live in various locations around Wales and implementations are underway at more Health Boards and Social Services Departments.

  • Users of WCCIS have seen improvements in the provision of care for clients through integrated working in health and social care.
  • Interoperability from WCCIS to other connected systems is provided seamlessly across all social care and health functions
  • Time consuming and laborious administration tasks are reduced to a fraction of the time it takes to complete, allowing all care workers to concentrate of delivering quality care.
  • CareDirector allows health and social care workers to monitor clients from a flexible and mobile platform. Clients are able to log on and access their profile and make informed decisions about their care plan, enabling more self-directed care from the comfort of their homes.
  • The ability for carers to utilise mobile working allows carers to deliver more efficient support and services to the community with the added benefit of reducing the costs of unnecessary and costly hospital visits