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Social Care

Social Care

CareWorks has been providing Social Care software solutions since 1997. Over 20,000 care professionals are currently using our systems. We are working with individual organisations, consortia and national partners such as the Department of Health, the Youth Justice Board and the Department for Children, Schools and Families. We provide a modular Social Care solution that can be customised and configured to suit local needs. As well as offering a modular solution, CareDirector is also capable of integrating with our Health solution as well as other third party systems to suit your technology needs.

Case Management

At CareWorks, we believe that a good case management solution should help social care professionals spend more time with their clients and less time on administrative tasks. This leads to more efficient working and better decision making. By using CareDirector, Health and Social Care workers are no longer over stretched and overworked by inefficient manual processes.

Mobile Working

We at CareWorks understand that times have changed. Our solution provides the tools that allow professionals to work offline and away from the office for long periods of time whilst giving them the information they need to complete their work as though they were in the office. CareDirector mobile allows Social Care professionals to work ‘on-the-go’. With our mobile working solution users are able to manage their caseload from their laptop, tablet and mobile phone. Information will automatically be added to the solution irrespective of which device they are using.


The CareDirector Portal allows Social Care professionals to access client records at any time in order to view, create, and update information. The information contained within the care record can be displayed on the Resource Directory for all consumers to access.

The Portals web pages can be customised to match organisations brand and can be adapted to suit client needs.


Reporting using CareDirector provides a powerful reporting tool for all users. The underlying database is Microsoft SQL Server and the reporting infrastructure is SQL Server Reporting Services (SSRS). Our software leverages the Reporting and Business Intelligence features of Microsoft SQL Server. The flexibility of the solution allows local authorities to deploy reporting components on a single server or across multiple servers depending on need and preference.

Financial Management

revenue cycle management

CareDirector is fully integrated to provide all Commissioning and Financial functionality. Our Financial Management solution works alongside our Case Management solution offering users to document and bill for services rendered.

The system is built on Microsoft Dynamics CRM, is easily customisable for non-technical staff to operate business processes, data collection and reporting requirements.